The SMS Assist Affiliate Mobile App (AMA) is an application utilized by our network of Affiliate subcontractors to help manage work orders and streamline the onsite validation process into one simple system. It is fully integrated with the SMS Affiliate Portal and creates real-time communication and work order visibility between the Affiliates’ home office, crews and SMS Assist. The AMA improves the workflow process for both Affiliate field technicians and administrators in the following ways:
• Allows Affiliate administrators to remotely monitor and manage the status of all of a business’s work order information in one place
• Eliminates back-office costs and paperwork on every work order
• The photo feature captures before and after pictures to ensure every service is completed to 100% satisfaction
• The GPS-enabled functionality reduces technicians check in and out time to under one minute
• The application has a simple messaging service that connects technicians with SMS Assist and reduces the need for time consuming follow-up calls
• Provides easy map directions to each job site
With the SMS Assist Affiliate Mobile App, managing your work orders and crews has never been easier.